Moderate AI visibility with 8 of 10 criteria passing. Biggest gap: llms.txt file.
Verdict
includedhealth.com has strong technical foundations for AEO: HTTPS is live, XML sitemaps are present, and schema markup is extensive across homepage and FAQ content. The site also exposes robust FAQ structures with both JSON-LD and on-page Question markup. The biggest gap is AI-specific crawler guidance: `/llms.txt` is missing and `robots.txt` has no GPTBot/ClaudeBot directives. Improving explicit AI crawl policy and publishing more clearly quantified first-party research would likely lift performance fastest.
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Guides for the criteria with the most room for improvement
Tidio has a 251-line llms.txt. Crisp has zero. The score gap: +29 points. This single file tells AI assistants exactly what your site does -and without it, they're guessing.
Most sites run default platform robots.txt with zero AI-specific rules. That's not a strategy -it's an accident. Explicit Allow rules for GPTBot, ClaudeBot, and PerplexityBot signal that your content is open for citation.
AI has a trust hierarchy for sources. At the top: proprietary data and first-hand expert analysis. At the bottom: rewritten Wikipedia articles. We've watched AI preferentially cite sites with original benchmarks -even over bigger competitors.
AI systems don't cite websites -they cite entities. A verifiable business with an address, named authors, and social proof. Our self-audit (88/100) still loses points here because we lack a physical address. That's how strict this criterion is.
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