Topic: “Omnichannel Helpdesk Software”
6/20 queries visible
Last checked February 22, 2026
Cited in 16/20 queries (weighted score: 8.8)
Not FoundCited in 11/20 queries (weighted score: 6.5)
Not FoundCited in 9/20 queries (weighted score: 4.8)
Not FoundCited in 7/20 queries (weighted score: 4.0)
Not FoundCited in 6/20 queries (weighted score: 3.8)
Target MentionedCited in 2/20 queries (weighted score: 1.3)
Not FoundCited in 3/20 queries (weighted score: 1.3)
Not FoundCited in 1/20 queries (weighted score: 0.8)
Not FoundCited in 2/20 queries (weighted score: 0.5)
Not FoundCited in 1/20 queries (weighted score: 0.3)
Not FoundCited in 1/20 queries (weighted score: 0.3)
Not FoundCited in 1/20 queries (weighted score: 0.3)
Not FoundKey Findings
- Most common citation type: recommended (3 times)
- Average citation position: #1.7 (across 6 queries)
- Top competitors by AI visibility: Zendesk (16/20), Freshdesk (11/20), Help Scout (9/20)